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Research papers, University of Canterbury Library

Insurance is widely acknowledged as a key component in an organisation's disaster preparedness and resilience. But how effective is insurance in aiding business recovery following a major disaster? The aim of this research was to summarise the experiences of both the insurance industry and businesses dealing with commercial insurance claims following the 2010 and 2011 Canterbury earthquakes.

Videos, UC QuakeStudies

A video of an interview with Sarah O'Brien about the official information requests that she is filing with EQC. O'Brien talks about the substandard living conditions that Cantabrians are having to deal with while they wait for EQC to respond to them.

Research papers, University of Canterbury Library

The Canterbury earthquakes caused huge amounts of damage to Christchurch and the surrounding area and presented a very challenging situation for both insurers and claimants. While tourism has suffered significant losses as a result, particularly due to the subsequent decrease in visitor numbers, the Canterbury region was very fortunate to have high levels of insurance coverage. This report, based on data gathered from tourism operators on the ground in Canterbury, looks at how this sector has been affected by the quakes, claims patterns, and the behaviour and perceptions of tourism operators about insurance.

Other, National Library of New Zealand

Blog of Sandy Lees, a genealogist, taphophiliac, and ephemera collector. Reflects her interest in Canterbury history. Includes a section on the insurance woes the blogger had after the Christchurch earthquakes.

Videos, UC QuakeStudies

A video of an interview with James Jameson about the lack of access to his apartment in the Victoria Apartments. Many of Jameson's possessions have been trapped in the building since the 22 February 2011 earthquake, including irreplaceable art and book collections. After the earthquake, Jameson was given a couple of hours to retrieve his computer and other essentials, but he has not been allowed in since. Jameson talks about the lack of communication from the authorities , the likelihood that his possessions have been ruined, and his inability to make an insurance claim until he knows he definitely cannot retrieve his possessions.

Audio, Radio New Zealand

A Waikato primary school refuses to back down and re-enroll a violent eleven year old and the country's largest general insurer defends changes to home insurance policies in the wake of the Christchurch earthquakes.