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Research papers, University of Canterbury Library

This research aims to explore how business models of SMEs revolve in the face of a crisis to be resilient. The business model canvas was used as a tool to analyse business models of SMEs in Greater Christchurch. The purpose was to evaluate the changes SMEs brought in their business models after hit by a series of earthquake in 2010 and 2011. The idea was to conduct interviews of business owners and analyse using grounded theory methods. Because this method is iterative, a tentative theoretical framework was proposed, half way through the data collection. It was realised that owner specific characteristics were more prominent in the data than the elements business model. Although, SMEs in this study experienced several operational changes in their business models such as change of location and modification of payment terms. However, the suggested framework highlights how owner specific attributes influence the survival of a small business. Small businesses and their owners are extremely interrelated that the business models personify the owner specific characteristics. In other words, the adaptation of the business model reflects the extent to which the owner possess these attributes. These attributes are (a) Mindsets – the attitude and optimism of business owner; (b) Adaptive coping – the ability of business owner to take corrective actions; and (c) Social capital – the network of a business owner, including family, friends, neighbours and business partners.

Research papers, University of Canterbury Library

The initial goal of this research was to explore how SME business models change in response to a crisis. Keeping this in mind, the business model canvas (Osterwalder & Pigneur, 2010) was used as a tool to analyse SME business models in the Canterbury region of New Zealand. The purpose was to evaluate the changes SMEs instituted in their business models after being hit by a series of earthquakes in 2010 and 2011. The idea was to conduct interviews with business owners and analyse them using grounded theory methods. As this method is iterative and requires simultaneous data collection and analysis, a tentative model was proposed after first phase of the data collection and analysis. However, as a result of this process, it became apparent that owner-specific characteristics, action orientation and networks were more prominent in the data than business model elements. Although the SMEs in this study experienced several operational changes in their business models, such as a change of location, modifications to their payment terms or expanded/restricted target markets, the suggested framework highlights how owner-specific attributes ensured the recovery of their businesses. After the initial framework was suggested, subsequent interviews were conducted to test, verify, and modify the tentative model. Three aspects of business recovery emerged: (a) cognitive coping – the business owner’s mind-set and motive; (b) adaptive coping – the ability of business owner to take corrective actions; and (c) social capital – the social network of a business owner, including formal and informal connections and their significance. Three distinct groups were identified; self-sufficient SMEs, socially-based SMEs and surviving SMEs. This thesis proposes a grounded theory of business recovery for SMEs following a disaster. Cognitive coping and social capital enabled the owners to take actions, which eventually led to the desired outcomes for the businesses.

Research papers, University of Canterbury Library

This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-sized electrical service company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises, mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. The Electrical Company has a flat structure which allows flexibility. The two owners understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. The owners also gather and use non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch after the recent earthquakes.

Research papers, University of Canterbury Library

Meeting the Sustainable Development Goals by 2030 involves transformational change in the business of business, and social enterprises can lead the way in such change. We studied Cultivate, one such social enterprise in Christchurch, New Zealand, a city still recovering from the 2010/11 Canterbury earthquakes. Cultivate works with vulnerable youth to transform donated compost into garden vegetables for local restaurants and businesses. Cultivate’s objectives align with SDG concerns with poverty and hunger (1 & 2), social protection (3 & 4), and sustainable human settlements (6 & 11). Like many grant-supported organisations, Cultivate is required to track and measure its progress. Given the organisation’s holistic objectives, however, adequately accounting for its impact reporting is not straightforward. Our action research project engaged Cultivate staff and youth-workers to generate meaningful ways of measuring impact. Elaborating the Community Economy Return on Investment tool (CEROI), we explore how participatory audit processes can capture impacts on individuals, organisations, and the wider community in ways that extend capacities to act collectively. We conclude that Cultivate and social enterprises like it offer insights regarding how to align values and practices, commercial activity and wellbeing in ways that accrue to individuals, organisations and the broader civic-community.

Images, Alexander Turnbull Library

A man carrying a life-saving ring printed with the words 'Marlborough Chamber of Commerce' that is attached to a rope labelled 'Business lifeline' shouts 'Ahoy Christchurch businesses!' Context - enticing Christchurch businesses to other places after the earthquake. Marlborough Chamber of Commerce general manager Brian Dawson said the chamber's first priority was supporting Christchurch businesses through their association with the Canterbury Chamber of Commerce. "When people start to weigh up their options, Marlborough has to be an option. We can show them Marlborough's an attractive place to do business." Residential development could also benefit from Christchurch arrivals, he said. (Stuff 2 March 2011) Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

A large sign just outside Christchurch's Red Zone reads 'Christchurch RED ZONE - security staff and celebrities only'. A security guard phones through to Check Point One, saying 'Base to check point one - no shop keepers allowed but the queen, Fidel Castro, Tina Turner and Elvis are coming in'. These four people have formed a queue and are allowed to enter the Red Zone. Context - It is now three months past the earthquake of 19 February and shopkeepers and owners of small businesses are becoming very frustrated by the still limited access to the Red Zone business area. Colour and black and white versions available Quantity: 2 digital cartoon(s).

Images, Alexander Turnbull Library

A rather overweight and unattractive man has dressed up as a lady of the night and is pulling on a yellow wig in her Rachel Hunter disguise. She says 'Maybe NOW they'll let me into the Red Zone!' and the woman who has given her the disguise says 'It won't happen overnight... but it WILL happen!' Context - Businessmen and shopkeepers are becoming frustrated at not being allowed into the Red Zone to take up the businesses again. Pretending to be a prostitute might solve the problem. Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

Finance Minister Bill English holds a large axe that represents the 'budget' and says 'I wanted to retrieve all my spending tools, but, sadly, with allotted time short, I could only grab this!..' He is standing outside the barrier that surrounds the Christchurch CBD. Context - The Christchurch central business district has been largely out of bounds to anyone but those dealing with the after-effects of the earthquake of February 22 but business owners have been allowed restricted access to retrieve gear and belongings. The 2011 budget looks as though it will be focused on paring everything down because of the sad state of New Zealand's economy at present (made worse by the need to rebuild Christchurch), hence the axe. Quantity: 1 digital cartoon(s).

Audio, Radio New Zealand

1. PHIL TWYFORD to the Minister for State Owned Enterprises: What reports, if any, has he received about KiwiRail's plans to get rid of electric locomotives on the North Island Main Trunk Line and replace them with diesel locomotives? 2. JULIE ANNE GENTER to the Minister for State Owned Enterprises: Is he considering replacing the electric locomotives with diesel locomotives on the Main Trunk Line, and would this mean removing electrification on that line. 3. DAVID BENNETT to the Minister of Finance: What reports has he received on the New Zealand economy and business sentiment? 4. Rt Hon WINSTON PETERS to the Minister for Primary Industries: Does he believe the Dairy Industry Restructuring Amendment Act 2012 has achieved "a stable, permanent capital base for the Co-operative, secures our future and will support progress with our strategy to grow volumes and value"; if so, why? 5. MATT DOOCEY to the Minister for Social Development: What announcements has she made to improve statutory child protection in New Zealand? 6. Dr DAVID CLARK to the Minister for Economic Development: What lessons, if any, on regional economic development has he drawn from his recent ministerial visits to Northland? 7. CATHERINE DELAHUNTY to the Minister for State Owned Enterprises: Will he stop any further work on dairy conversions by Landcorp, in light of the drop in the dairy price yesterday and concerns about the impact that those conversions will have on water quality; if not, why not? 8. MARK MITCHELL to the Minister of Trade: What recent steps has the Government taken to promote and support New Zealand exporters? 9. Hon DAVID PARKER to the Minister of Trade: What monetary and other assistance was provided by the New Zealand Government in support of his bid for appointment as Director-General of the World Trade Organisation? 10. BARBARA KURIGER to the Minister for Small Business: How are small businesses benefiting from the Better for Business - Result 9 Programme? 11. POTO WILLIAMS to the Minister for Social Housing: Why are Christchurch's social housing organisations facing increased homelessness four years after the last major earthquake? 12. MAHESH BINDRA to the Minister of Corrections: Does he stand by all his answers given to the House on 1 April 2015?

Research papers, University of Canterbury Library

This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-size Electrical Company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises (SMEs), mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. Face-to-face interviews were carried out with all the office employees and two partners, along with a ten month participant-observation in the Electrical Company in order to understand how financial and non-financial information is communicated and processed in an SME. Also, research in an SME that has overcome the 2008 economic depression and several major earthquakes allows a deep understanding of lessons learned and what is valued by the Electrical Company. The research has found characteristics of this SME similar to those that have been mentioned in previous literature. However, the partners of the Electrical Company understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. Moreover, the partners use more than just financial information to manage the company. They gather non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch.

Images, Alexander Turnbull Library

Minister for Social Development Paula Bennett stands on a large carpet that represents the 'dole'; she has swept the detritus of 'job initiatives', 'unemployment' and 'job summit' under the carpet with a broom and says 'The benefit system is there and can sort of get as big as it needs to' Context - the Government has announced its business assistance package to Christchurch is to be watered down and then cease over the next few weeks. John Key and Paula Bennett have said that 'the dole will be there for them'. Clayton Cosgrove Labour's Canterbury Earthquake Recovery spokesperson says Prime Minister John Key and Social Development Minister Paula Bennett are cruelly missing the point in terms of Canterbury people who lose their jobs in the wake of the earthquakes. He says "They want jobs, and they want to know what the Government is going to do about ensuring Christchurch businesses can get up and running again". (Business Scoop 5 April 2011) Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

A man sits in an armchair in the ruins of his house with his wife beside him. A man carrying a briefcase marked 'EQC' has come to make an insurance assessment and says 'Unfortunately, this is a North Canterbury collapse - so you'll only get your first $100,000 back'. Context; the Christchurch earthquake of 4th September and the collapse of the South Canterbury Finance Company. Quantity: 1 digital cartoon(s).

Audio, Radio New Zealand

Questions to Ministers Hon DAVID PARKER to the Minister of Finance: Does he stand by his statement that a publicly-owned insurer is a "dumb idea"? Dr RUSSEL NORMAN to the Prime Minister: Does he stand by all his statements regarding Government policy? Hon TAU HENARE to the Minister of Finance: What reports has he received on the economy – and especially on further signs of improving economic momentum and increasing business and consumer confidence? Hon SHANE JONES to the Prime Minister: Does he have confidence in his Ministers? Hon PETER DUNNE to the Minister of Foreign Affairs: What advice has he received on the call from Amnesty International opposing the appointment of Sri Lankan President Mahinda Rajapaksa as Chair of the Commonwealth for the next two years, and host of next week's Commonwealth Heads of Government meeting? Hon CLAYTON COSGROVE to the Minister responsible for the Earthquake Commission: Does he still believe that New Zealanders can have confidence in EQC? MARK MITCHELL to the Minister of Commerce: What steps is the Government taking to introduce more competition into the housing construction market? JAN LOGIE to the Minister of Justice: When she said, in response to whether the pre-trial and trial process precludes some sexual violence victims from complaining "quite clearly, it does not"; did she mean that few sexual violence victims are deterred from complaining by the process itself? Rt Hon WINSTON PETERS to the Prime Minister: Does he have confidence in the Minister for State Owned Enterprises? JACQUI DEAN to the Minister of Corrections: What recent announcements has she made on the redevelopment of prison facilities? PHIL TWYFORD to the Minister of Housing: Does he stand by his statement that the housing situation in Christchurch is "a challenge, not a crisis"? CHRIS AUCHINVOLE to the Minister for Arts, Culture and Heritage: How does the Government intend to mark the centenary of the First World War?

Audio, Radio New Zealand

DAVID SHEARER to the Prime Minister: Does he stand by all his statements? TODD McCLAY to the Minister of Finance: What progress is the Government making in its share offer programme to reduce debt and free up capital for priority spending? Rt Hon WINSTON PETERS to the Prime Minister: Does he believe that he has met the requirements of the Cabinet Manual to behave in a way that upholds, and is seen to uphold, the highest ethical standards in his ministerial capacity, his political capacity and his personal capacity; if so, why? Hon PHIL HEATLEY to the Minister for Social Development: What reports has she received on the latest benefit figures? Hon DAVID PARKER to the Minister of Finance: Will the recent rise in the New Zealand dollar to a post-float high on the Trade Weighted Index cause job losses among non-primary exporters and import substitution businesses? JULIE ANNE GENTER to the Minister of Finance: Does he have a plan to fund the Auckland City rail link in the upcoming Budget given that public backing for the rail project is more than twice as strong as the Government's proposed new motorway north from Puhoi? Dr JIAN YANG to the Minister for Economic Development: How is the Government recognising the importance of China for New Zealand's trade, education and tourism sectors? Hon CLAYTON COSGROVE to the Minister for State Owned Enterprises: What responsibility, if any, does he take for Solid Energy's precarious financial position? NICKY WAGNER to the Minister of Housing: How will the $320 million settlement of Housing New Zealand's insurance claim for earthquake damaged properties help achieve the Government's priority of rebuilding Christchurch? GRANT ROBERTSON to the Prime Minister: What role, if any, did he play in recommending the appointment of Ian Fletcher as Director of the Government Communications Security Bureau? MIKE SABIN to the Associate Minister of Social Development: What early results can he report from the Government's efforts to deal with welfare fraud? GARETH HUGHES to the Minister of Energy and Resources: Will he recommend returning the Crown Minerals Amendment Bill to the select committee so that the public can have a say on the so-called "Anadarko Amendment"; if not, why not?

Audio, Radio New Zealand

DAVID SHEARER to the Prime Minister: Is it still a fundamental purpose of his Government to narrow the wage gap between New Zealand and Australia, and to grow local wages in New Zealand? TODD McCLAY to the Minister of Finance: What recent reports has he received on the economy? Hon DAVID PARKER to the Minister of Finance: In dollar terms, what is the shortfall in the tax-take for the nine months to March revealed in yesterday’s Financial Statements compared to October’s pre-election update? Dr RUSSEL NORMAN to the Minister of Finance: How much has been raised to date by the Earthquake Kiwi Bonds and, at this rate, how many years will it take to cover the Government’s estimated $5.5 billion liability resulting from the Canterbury earthquakes? Hon TAU HENARE to the Minister for Social Development: How will Budget 2012 provide greater support for young people most at risk of long-term welfare dependency? Hon CLAYTON COSGROVE to the Minister for State Owned Enterprises: Does he stand by the Prime Minister’s statement regarding asset sales that “We are not going to do anything tricky there”? Dr JIAN YANG to the Associate Minister of Health: How is the Government expanding its programme to reduce rheumatic fever in vulnerable communities? Hon ANNETTE KING to the Minister of Housing: Does he stand by all his comments regarding housing? JULIE ANNE GENTER to the Minister of Transport: What is the plan to pay for the Government’s transport expenditure given that the Ministry of Transport’s Briefing to the Incoming Minister warns of a funding shortfall of $4.9 billion if high oil prices and low GDP growth continue? MARK MITCHELL to the Minister for Economic Development: How is the Government improving value for money in its procurement of services for the public sector? DARIEN FENTON to the Minister of Labour: Does she stand by her statement that “I do not want to see unnecessary change for change’s sake. Rather I am looking to put in place pragmatic solutions as we implement our manifesto commitments and let employers, employees and business focus on what they do best.”? Rt Hon WINSTON PETERS to the Prime Minister: Does he still have confidence in the Minister for Social Development and the Associate Ministers for Social Development; if so, why?  

Audio, Radio New Zealand

Questions to Ministers 1. Dr RUSSEL NORMAN to the Minister of Finance: Does he agree with 57 percent of New Zealanders who, according to a recent UMR poll, support the introduction of a temporary earthquake levy to pay for the rebuilding of Christchurch? 2. Hon PHIL GOFF to the Prime Minister: What, according to the 2010 Investment Statement of the Government of New Zealand, was the average total shareholder return over the last five years from State-owned Enterprises and the average bond rate, and is that consistent with his statement that "it is the Government's intention to use the proceeds of those initial public offerings to actually invest in other assets that the Government would have to fund through the Government bond rate"? 3. DAVID BENNETT to the Minister for Infrastructure: What progress has the Government made on its infrastructure programme? 4. Hon ANNETTE KING to the Prime Minister: Does he stand by his statement "this Government is not prepared to turn its back on our most vulnerable citizens when they most need our help"? 5. Hon JOHN BOSCAWEN to the Acting Minister of Energy and Resources: Is it government policy for New Zealand to become a "highly attractive global destination" for oil exploration, with expansion of the oil and coal sectors leading to a "step change" in the country's economic growth as set out in the document Developing Our Energy Potential; if not, why not? 6. Hon CLAYTON COSGROVE to the Minister for Social Development and Employment: Is the Government considering extending the business assistance package for employers and employees beyond the 14-week period currently signalled; if not, why not? 7. JACQUI DEAN to the Minister of Police: What reports has she received on the latest trends in the level of crime in New Zealand? 8. Hon TREVOR MALLARD to the Prime Minister: Did he tell a meeting in Timaru last week "The entire time I've been Prime Minister I've had Treasury in my office week after week, month after month, telling me South Canterbury Finance was going bankrupt"? 9. CHRIS AUCHINVOLE to the Minister for the Environment: What advice has he received on major resource consents being considered under the Government's new national consenting policy? 10. Dr RUSSEL NORMAN to the Acting Minister of Energy and Resources: Does she agree that the joint scheme initiated by the Green Party and the Government, Warm Up New Zealand: Heat Smart, is the best initiative in the Draft New Zealand Energy Strategy because it is providing hundreds of thousands of New Zealand households with warm, dry, energy efficient homes, and creating thousands of clean green jobs? 11. Hon SHANE JONES to the Minister of Fisheries: Does he still have no major concerns about the way foreign boats were used by New Zealand companies as the Nelson Mail reports he said last year? 12. TIM MACINDOE to the Minister of Housing: What recent announcements has he made regarding the Government's Housing Innovation Fund?