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Research papers, University of Canterbury Library

Contemporary organisations operate in rapidly evolving complex and ambiguous environments for which traditional change management approaches are insufficient. Under these conditions, organisations need to demonstrate learning and adaptive capabilities to effectively manage crises. Yet, the swift development and enactment of these capabilities can be particularly challenging for large, operationally diverse, and financially constrained public-sector organisations such as universities. Despite growing need for evidence-based research to guide crisis and change management in the higher education sector, the organisational literature offers limited insights. The combined impact of the 2010 and 2011 Canterbury earthquakes with a well-advanced restructure provided an opportunity to investigate institutional adaptation to and management of a compounded planned change (i.e., restructure) and an unplanned change (i.e., natural disaster response) at a university. Beginning in 2016, individual semi-structured interviews were conducted with 20 middle and senior university managers to capture their perspectives of compounded planned and unplanned change management, covering views of leadership, and of operational, structural, relational, and extra-organisational factors. Data were analysed using reflexive thematic analysis. The analysis coalesced into two overarching themes: Change Management Approaches and Lessons Learned through Change. Change Management Approaches evince institutional adaptation factors, along with barriers and enablers to effective change management, arising from the interplay of, and tensions between, leadership capabilities and a longstanding participatory culture. Lessons Learned through Change encompass business continuity mechanisms, and the learning opportunities seized and missed by leaders. The findings assert the primacy of workforce capabilities to 21st-century organisational success and thriving and substantiate that the calibre and availability of workforce capability is contingent on organisational culture and leadership. Leaders must ensure organisational agility by empowering employees, leveraging and integrating their contributions within and across functional units, and promoting effective two-way communication. The research argues for a hybrid repertoire of versatile dynamic organisational leadership qualities and capabilities to effectively navigate the multidimensional challenges and uncertainties in this sector and 21st-century business conditions. Of overarching significance to this repertoire is purpose-oriented emotionally intelligent leadership that honours the individual and collective dignity, diversity, and intelligence of all employees. This research empirically evidences the co-occurrence of planned and unplanned change in contemporary society, and continuous organisational adaptation and resilience to navigate the persistent volatility during a protracted crisis. Accordingly, the thesis argues that continued bifurcation of planned and unplanned change fields, and strategic and change management leadership theories is untenable, and that an integrated framework of organisational leadership and change management methodologies is required for organisations to effectively respond to and navigate the challenges and volatility of contemporary organisational contexts.

Research papers, University of Canterbury Library

Background The 2010/2011 Canterbury earthquakes and aftershocks in New Zealand caused unprecedented destruction to the physical, social, economic, and community fabric of Christchurch city. The recovery phase in Christchurch is on going, six years following the initial earthquake. Research exploring how disabled populations experience community inclusion in the longer-term recovery following natural disasters is scant. Yet such information is vital to ensure that recovering communities are inclusive for all members of the affected population. This thesis specifically examined how people who use wheelchairs experienced community inclusion four years following the 2010/2011 Canterbury earthquakes. Aims The primary research aim was to understand how one section of the disability community – people who use wheelchairs – experienced community inclusion over the four years following the 2010/2011 Canterbury earthquakes and aftershocks. A secondary aim was to test a novel sampling approach, Respondent Driven Sampling, which had the potential to enable unbiased population-based estimates. This was motivated by the lack of an available sampling frame for the target population, which would inhibit recruitment of a representative sample. Methodology and methods An exploratory sequential mixed methods design was used, beginning with a qualitative phase (Phase One), which informed a second quantitative phase (Phase Two). The qualitative phase had two stages. First, a small sample of people who use wheelchairs participated in an individual, semi-structured interview. In the second stage, these participants were then invited to a group interview to clarify and prioritise themes identified in the individual interviews. The quantitative phase was a cross-sectional survey developed from the findings from Phase One. Initially, Respondent Driven Sampling was employed to conduct a national, electronic cross-sectional survey that aimed to recruit a sample that may provide unbiased population-based estimates. Following the unsuccessful application of Respondent Driven Sampling, a region-specific convenience sampling approach was used. The datasets from the qualitative and quantitative phases were integrated to address the primary aim of the research. Results In Phase One 13 participants completed the individual interviews, and five of them contributed to the group interview. Thematic analysis of individual and group interview data suggested that participants felt the 2010/11 earthquakes magnified many pre-existing barriers to community inclusion, and also created an exciting opportunity for change. This finding was encapsulated in five themes: 1) earthquakes magnified barriers, 2) community inclusion requires energy, 3) social connections are important, 4) an opportunity lost, and 5) an opportunity found. The findings from Phase One informed the development of a survey instrument to investigate how these findings generalised to a larger sample of individuals who use wheelchairs. In Phase Two, the Respondent Driven Sampling approach failed to recruit enough participants to satisfy the statistical requirements needed to reach equilibrium, thereby enabling the calculation of unbiased population estimates. The subsequent convenience sampling approach recruited 49 participants who, combined with the 15 participants from the Respondent Driven Sampling approach that remained eligible for the region-specific sample, resulted in the total of 64 individuals who used wheelchairs and were residents of Christchurch. Participants reported their level of community inclusion at three time periods: the six months prior to the first earthquake in September 2010 (time one), the six months following the first earthquake in September 2010 (time two), and the six months prior to survey completion (between October 2015 and March 2016, (time three)). Survey data provided some precision regarding the timing in which the magnified barriers developed. Difficulty with community inclusion rose significantly between time one and time two, and while reducing slightly, was still present during time three, and had not returned to the time one baseline. The integrated findings from Phase One and Phase Two suggested that magnified barriers to community inclusion had been sustained four years post-earthquake, and community access had not returned to pre-earthquake levels, let alone improved beyond pre-earthquake levels. Conclusion Findings from this mixed methods study suggest that four years following the initial earthquake, participants were still experiencing multiple magnified barriers, which contributed to physical and social exclusion, as well as fatigue, as participants relied on individual agency to negotiate such barriers. Participants also highlighted the exciting opportunity to create an accessible city. However because they were still experiencing barriers four years following the initial event, and were concerned that this opportunity might be lost if the recovery proceeds without commitment and awareness from the numerous stakeholders involved in guiding the recovery. To truly realise the opportunity to create an accessible city following a disaster, the transition from the response phase to a sustainable longer-term recovery must adopt a new model of community engagement where decision-makers partner with people living with disability to co-produce a vision and strategy for creating an inclusive community. Furthermore, despite the unsuccessful use of Respondent Driven Sampling in this study, future research exploring the application of RDS with wheelchair users is recommended before discounting this sampling approach in this population.

Research papers, University of Canterbury Library

The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.

Research papers, University of Canterbury Library

The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.

Research papers, Victoria University of Wellington

As cities evolve, change and grow, the need and desire for adaptable architecture becomes evident across the nation. Architecture needs to undertake techniques that are flexible in order to adapt and align with the development of future generations in New Zealand.  The Education industry is a primary example of a sector which requires flexibility within both classroom architectural form and interior configuration. This is a resultant of the recently updated Ministry of Education requirements; which state that every new classroom built or renovated nationwide, must implement the MoE classroom design standards for Innovative Learning Environments.  ILE teaching spaces are configured as an open plan interior, supporting flexibility in classroom arrangement and teaching techniques. ILE classrooms are capable of evolving and adapting as educational practices evolve and change, allowing schools to remain modern and future focused.  As part of this movement to ILE, the Ministry of Education has also recently made an attempt to improve the quality of temporary classrooms. This has been done by looking into the initiation of a programme that utilizes relocatable classroom buildings. Relocatable classrooms have been selected for multiple reasons, primarily flexibility. Flexibility is key for a school environment as it allows the school to actively respond to fluctuating school rolls. It is anticipated that the programme will provide a faster delivery process with a standardised design that allows the classrooms to be relocated from one school to another with relative ease.  Following the devastating February 2011 earthquake the Greater Christchurch Region, the Education sector is in the midst of the Canterbury Schools Rebuild Programme. As a repercussion of this natural disaster, the majority of Christchurch schools have redevelopment or rebuild projects in progress, with preliminary design phases already in action for a small group of select schools regarded as high priority.  The primary funding for these projects are sourced from insurance money, implementing tight budget restrictions, affecting the architectural design, quality and speed of the construction and repair works. The available funding limits the affordable classroom options to basic teaching spaces that have been stripped back to simple architectural forms, dictating not only the re-design, but also how our future generations will learn. Thus causing the development of the new student-led learning ILE concept to become controlled by existing construction techniques and the Rebuild Programmes budget restrictions.  This thesis focuses on the future proofing of New Zealand schools by providing an affordable and time efficient alternative option to the current static, traditional construction, an option that has the ability to cater to the unpredictable fluctuating school rolls across the nation.  This has been done by developing a prefabricated system for standalone classroom blocks. These blocks have the ability to be relocated between different school sites, dynamically catering to the unpredictable school roll numbers experienced across New Zealand. This site flexibility is reflected with the interior flexibility in the classrooms, enhancing the internal teaching space composition and challenges the existing design standards set by the Ministry of Education for Innovative Learning Environments. This system is called “Flexi-Ed”.  Flexibility has been a key driver for this thesis, as the prefabricated structure is have to be flexible in three ways; first in the sense of being easy to assemble and disassemble. Second by offering flexible interior learning environments and thirdly the joints of the structure are designed with the ability to be flexible in order to cope with seismic activity. These three principles will provide schools with long term flexibility, minimal on-site interruption and heighten the standard of ILE across the nation.  I strive to provide schools with long term flexibility and minimal site interruption, whilst heightening the standard of Innovative Learning Environments across New Zealand.