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Research papers, University of Canterbury Library

One of the great challenges facing human systems today is how to prepare for, manage, and adapt successfully to the profound and rapid changes wreaked by disasters. Wellington, New Zealand, is a capital city at significant risk of devastating earthquake and tsunami, potentially requiring mass evacuations with little or short notice. Subsequent hardship and suffering due to widespread property damage and infrastructure failure could cause large areas of the Wellington Region to become uninhabitable for weeks to months. Previous research has shown that positive health and well-being are associated with disaster-resilient outcomes. Preventing adverse outcomes before disaster strikes, through developing strengths-based skill sets in health-protective attitudes and behaviours, is increasingly advocated in disaster research, practise, and management. This study hypothesised that well-being constructs involving an affective heuristic play vital roles in pathways to resilience as proximal determinants of health-protective behaviours. Specifically, this study examined the importance of health-related quality of life and subjective well-being in motivating evacuation preparedness, measured in a community sample (n=695) drawn from the general adult population of Wellington’s isolated eastern suburbs. Using a quantitative epidemiological approach, the study measured the prevalence of key quality of life indicators (physical and mental health, emotional well-being or “Sense of Coherence”, spiritual well-being, social well-being, and life satisfaction) using validated psychometric scales; analysed the strengths of association between these indicators and the level of evacuation preparedness at categorical and continuous levels of measurement; and tested the predictive power of the model to explain the variance in evacuation preparedness activity. This is the first study known to examine multi-dimensional positive health and global well-being as resilient processes for engaging in evacuation preparedness behaviour. A cross-sectional study design and quantitative survey were used to collect self-report data on the study variables; a postal questionnaire was fielded between November 2008 and March 2009 to a sampling frame developed through multi-stage cluster randomisation. The survey response rate was 28.5%, yielding a margin of error of +/- 3.8% with 95% confidence and 80% statistical power to detect a true correlation coefficient of 0.11 or greater. In addition to the primary study variables, data were collected on demographic and ancillary variables relating to contextual factors in the physical environment (risk perception of physical and personal vulnerability to disaster) and the social environment (through the construct of self-determination), and other measures of disaster preparedness. These data are reserved for future analyses. Results of correlational and regression analyses for the primary study variables show that Wellingtonians are highly individualistic in how their well-being influences their preparedness, and a majority are taking inadequate action to build their resilience to future disaster from earthquake- or tsunami-triggered evacuation. At a population level, the conceptual multi-dimensional model of health-related quality of life and global well-being tested in this study shows a positive association with evacuation preparedness at statistically significant levels. However, it must be emphasised that the strength of this relationship is weak, accounting for only 5-7% of the variability in evacuation preparedness. No single dimension of health-related quality of life or well-being stands out as a strong predictor of preparedness. The strongest associations for preparedness are in a positive direction for spiritual well-being, emotional well-being, and life satisfaction; all involve a sense of existential meaningfulness. Spiritual well-being is the only quality of life variable making a statistically significant unique contribution to explaining the variance observed in the regression models. Physical health status is weakly associated with preparedness in a negative direction at a continuous level of measurement. No association was found at statistically significant levels for mental health status and social well-being. These findings indicate that engaging in evacuation preparedness is a very complex, holistic, yet individualised decision-making process, and likely involves highly subjective considerations for what is personally relevant. Gender is not a factor. Those 18-24 years of age are least likely to prepare and evacuation preparedness increases with age. Multidimensional health and global well-being are important constructs to consider in disaster resilience for both pre-event and post-event timeframes. This work indicates a need for promoting self-management of risk and building resilience by incorporating a sense of personal meaning and importance into preparedness actions, and for future research into further understanding preparedness motivations.

Research papers, University of Canterbury Library

The Sendai Framework for Disaster Risk Reduction 2015-2030 finds that, despite progress in disaster risk reduction over the last decade “evidence indicates that exposure of persons and assets in all countries has increased faster than vulnerability has decreased, thus generating new risk and a steady rise in disaster losses” (p.4, UNISDR 2015). Fostering cooperation among relevant stakeholders and policy makers to “facilitate a science-policy interface for effective decisionmaking in disaster risk management” is required to achieve two priority areas for action, understanding disaster risk and enhancing disaster preparedness (p. 13, p. 23, UNISDR 2015). In other topic areas, the term science-policy interface is used interchangeably with the term boundary organisation. Both terms are usually used refer to systematic collaborative arrangements used to manage the intersection, or boundary, between science and policy domains, with the aim of facilitating the joint construction of knowledge to inform decision-making. Informed by complexity theory, and a constructivist focus on the functions and processes that minimize inevitable tensions between domains, this conceptual framework has become well established in fields where large complex issues have significant economic and political consequences, including environmental management, biodiversity, sustainable development, climate change and public health. To date, however, there has been little application of this framework in the disaster risk reduction field. In this doctoral project the boundary management framework informs an analysis of the research response to the 2010-2011 Canterbury Earthquake Sequence, focusing on the coordination role of New Zealand’s national Natural Hazards Research Platform. The project has two aims. It uses this framework to tell the nuanced story of the way this research coordination role evolved in response to both the complexity of the unfolding post-disaster environment, and to national policy and research developments. Lessons are drawn from this analysis for those planning and implementing arrangements across the science-policy boundary to manage research support for disaster risk reduction decision-making, particularly after disasters. The second aim is to use this case study to test the utility of the boundary management framework in the disaster risk reduction context. This requires that terminology and concepts are explained and translated in terms that make this analysis as accessible as possible across the disciplines, domains and sectors involved in disaster risk reduction. Key findings are that the focus on balance, both within organisations, and between organisations and domains, and the emphasis on systemic effects, patterns and trends, offer an effective and productive alternative to the more traditional focus on individual or organisational performance. Lessons are drawn concerning the application of this framework when planning and implementing boundary organisations in the hazard and disaster risk management context.

Research papers, The University of Auckland Library

The full scale, in-situ investigations of instrumented buildings present an excellent opportunity to observe their dynamic response in as-built environment, which includes all the real physical properties of a structure under study and its surroundings. The recorded responses can be used for better understanding of behavior of structures by extracting their dynamic characteristics. It is significantly valuable to examine the behavior of buildings under different excitation scenarios. The trends in dynamic characteristics, such as modal frequencies and damping ratios, thus developed can provide quantitative data for the variations in the behavior of buildings. Moreover, such studies provide invaluable information for the development and calibration of realistic models for the prediction of seismic response of structures in model updating and structural health monitoring studies. This thesis comprises two parts. The first part presents an evaluation of seismic responses of two instrumented three storey RC buildings under a selection of 50 earthquakes and behavioral changes after Ms=7.1 Darfield (2010) and Ms=6.3 Christchurch (2011) earthquakes for an instrumented eight story RC building. The dynamic characteristics of the instrumented buildings were identified using state-of-the-art N4SID system identification technique. Seismic response trends were developed for the three storey instrumented buildings in light of the identified frequencies and the peak response accelerations (PRA). Frequencies were observed to decrease with excitation level while no trends are discernible for the damping ratios. Soil-structure interaction (SSI) effects were also determined to ascertain their contribution in the seismic response. For the eight storey building, it was found through system identification that strong nonlinearities in the structural response occurred and manifested themselves in all identified natural frequencies of the building that exhibited a marked decrease during the strong motion duration compared to the pre-Darfield earthquakes. Evidence of foundation rocking was also found that led to a slight decrease in the identified modal frequencies. Permanent stiffness loss was also observed after the strong motion events. The second part constitutes developing and calibrating finite element model (FEM) of the instrumented three storey RC building with a shear core. A three dimensional FEM of the building is developed in stages to analyze the effect of structural, non-structural components (NSCs) and SSI on the building dynamics. Further to accurately replicate the response of the building following the response trends developed in the first part of the thesis, sensitivity based model updating technique was applied. The FEMs were calibrated by tuning the updating parameters which are stiffnesses of concrete, NSCs and soil. The updating parameters were found to generally follow decreasing trends with the excitation level. Finally, the updated FEM was used in time history analyses to assess the building seismic performance at the serviceability limit state shaking. Overall, this research will contribute towards better understanding and prediction of the behavior of structures subjected to ground motion.

Research papers, University of Canterbury Library

The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.

Research papers, University of Canterbury Library

The development of Digital City technologies to manage and visualise spatial information has increasingly become a focus of the research community, and application by city authorities. Traditionally, the Geographic Information Systems (GIS) and Building Information Models (BIM) underlying Digital Cities have been used independently. However, integrating GIS and BIM into a single platform provides benefits for project and asset management, and is applicable to a range of issues. One of these benefits is the means to access and analyse large datasets describing the built environment, in order to characterise urban risk from and resilience to natural hazards. The aim of this thesis is to further explore methodologies of integration in two distinct areas. The first, integration through connectivity of heterogeneous datasets where GIS spatial infrastructure data is merged with 3D BIM building data to create a digital twin. Secondly, integration through analysis whereby data from the digital twin are extracted and integrated with computational models. To achieve this, a workflow was developed to identify the required datasets of a digital twin, and develop a process of integrating those datasets through a combination of; semi-autonomous conversion, translation and extension of data; and semantic web and services-based processes. Through use of a designed schema, the data were streamed in a homogenous format in a web-based platform. To demonstrate the value of this workflow with respect to urban risk and resilience, the process was applied to the Taiora: Queen Elizabeth II recreation and sports centre in eastern Christchurch, New Zealand. After integration of as-built GIS and BIM datasets, targeted data extraction was implemented, with outputs tailored for analysis in an infrastructure serviceability loss model, which assessed potable water network performance in the 22nd February 2011 Christchurch Earthquake. Using the same earthquake conditions as the serviceability loss model, performance of infrastructure assets in service at the time of the 22nd February 2011 Christchurch Earthquake was compared to new assets rebuilt at the site, post-earthquake. Due to improved potable water infrastructure resilience resulting from installation of ductile piles, a decrease of 35.5% in the probability of service loss was estimated in the serviceability loss model. To complete the workflow, the results from the external analysis were uploaded to the web-based platform. One of the more significant outcomes from the workflow was the identification of a lack of mandated metadata standards for fittings/valves connecting a building to private laterals. Whilst visually the GIS and BIM data show the building and pipes as connected, the semantic data does not include this connectivity relationship. This has no material impact on the current serviceability loss model as it is not one of the defined parameters. However, a proposed modification to the model would utilise the metadata to further assess the physical connection robustness, and increase the number of variables for estimating probability of service loss. This thesis has made a methodological contribution to urban resilience analysis by demonstrating how readily available up-to-date building and infrastructure data can be integrated, and with tailored extraction from a Digital City platform, be used for disaster impact analysis in an external computational engine, with results in turn imported and visualised in the Digital City platform. The workflow demonstrated that translation and integration of data would be more successful if a regional/national mandate was implemented for the submission of consent documentation in a specified standard BIM format. The results of this thesis have identified that the key to ensuring the success of an integrated tool lies in the initial workflow required to safeguard that all data can be either captured or translated in an interoperable format.

Research papers, Lincoln University

Mitigating the cascade of environmental damage caused by the movement of excess reactive nitrogen (N) from land to sea is currently limited by difficulties in precisely and accurately measuring N fluxes due to variable rates of attenuation (denitrification) during transport. This thesis develops the use of the natural abundance isotopic composition of nitrate (δ15N and δ18O of NO₃-) to integrate the spatialtemporal variability inherent to denitrification, creating an empirical framework for evaluating attenuation during land to water NO₃- transfers. This technique is based on the knowledge that denitrifiers kinetically discriminate against 'heavy' forms of both N and oxygen (O), creating a parallel enrichment in isotopes of both species as the reaction progresses. This discrimination can be quantitatively related to NO₃- attenuation by isotopic enrichment factors (εdenit). However, while these principles are understood, use of NO₃- isotopes to quantify denitrification fluxes in non-marine environments has been limited by, 1) poor understanding of εdenit variability, and, 2) difficulty in distinguishing the extent of mixing of isotopically distinct sources from the imprint of denitrification. Through a combination of critical literature analysis, mathematical modelling, mesocosm to field scale experiments, and empirical studies on two river systems over distance and time, these short comings are parametrised and a template for future NO₃- isotope based attenuation measurements outlined. Published εdenit values (n = 169) are collated in the literature analysis presented in Chapter 2. By evaluating these values in the context of known controllers on the denitrification process, it is found that the magnitude of εdenit, for both δ15N and δ18O, is controlled by, 1) biology, 2) mode of transport through the denitrifying zone (diffusion v. advection), and, 3) nitrification (spatial-temporal distance between nitrification and denitrification). Based on the outcomes of this synthesis, the impact of the three factors identified as controlling εdenit are quantified in the context of freshwater systems by combining simple mathematical modelling and lab incubation studies (comparison of natural variation in biological versus physical expression). Biologically-defined εdenit, measured in sediments collected from four sites along a temperate stream and from three tropical submerged paddy fields, varied from -3‰ to -28‰ depending on the site’s antecedent carbon content. Following diffusive transport to aerobic surface water, εdenit was found to become more homogeneous, but also lower, with the strength of the effect controlled primarily by diffusive distance and the rate of denitrification in the sediments. I conclude that, given the variability in fractionation dynamics at all levels, applying a range of εdenit from -2‰ to -10‰ provides more accurate measurements of attenuation than attempting to establish a site-specific value. Applying this understanding of denitrification's fractionation dynamics, four field studies were conducted to measure denitrification/ NO₃- attenuation across diverse terrestrial → freshwater systems. The development of NO₃- isotopic signatures (i.e., the impact of nitrification, biological N fixation, and ammonia volatilisation on the isotopic 'imprint' of denitrification) were evaluated within two key agricultural regions: New Zealand grazed pastures (Chapter 4) and Philippine lowland submerged rice production (Chapter 5). By measuring the isotopic composition of soil ammonium, NO₃- and volatilised ammonia following the bovine urine deposition, it was determined that the isotopic composition of NO₃ - leached from grazed pastures is defined by the balance between nitrification and denitrification, not ammonia volatilisation. Consequently, NO₃- created within pasture systems was predicted to range from +10‰ (δ15N)and -0.9‰ (δ18O) for non-fertilised fields (N limited) to -3‰ (δ15N) and +2‰ (δ18O) for grazed fertilised fields (N saturated). Denitrification was also the dominant determinant of NO₃- signatures in the Philippine rice paddy. Using a site-specific εdenit for the paddy, N inputs versus attenuation were able to be calculated, revealing that >50% of available N in the top 10 cm of soil was denitrified during land preparation, and >80% of available N by two weeks post-transplanting. Intriguingly, this denitrification was driven by rapid NO₃- production via nitrification of newly mineralised N during land preparation activities. Building on the relevant range of εdenit established in Chapters 2 and 3, as well as the soil-zone confirmation that denitrification was the primary determinant of NO₃- isotopic composition, two long-term longitudinal river studies were conducted to assess attenuation during transport. In Chapter 6, impact and recovery dynamics in an urban stream were assessed over six months along a longitudinal impact gradient using measurements of NO₃- dual isotopes, biological populations, and stream chemistry. Within 10 days of the catastrophic Christchurch earthquake, dissolved oxygen in the lowest reaches was <1 mg l⁻¹, in-stream denitrification accelerated (attenuating 40-80% of sewage N), microbial biofilm communities changed, and several benthic invertebrate taxa disappeared. To test the strength of this method for tackling the diffuse, chronic N loading of streams in agricultural regions, two years of longitudinal measurements of NO₃- isotopes were collected. Attenuation was negatively correlated with NO₃- concentration, and was highly dependent on rainfall: 93% of calculated attenuation (20 kg NO₃--N ha⁻¹ y⁻¹) occurred within 48 h of rainfall. The results of these studies demonstrate the power of intense measurements of NO₃- stable isotope for distinguishing temporal and spatial trends in NO₃ - loss pathways, and potentially allow for improved catchment-scale management of agricultural intensification. Overall this work now provides a more cohesive understanding for expanding the use of NO₃- isotopes measurements to generate accurate understandings of the controls on N losses. This information is becoming increasingly important to predict ecosystem response to future changes, such the increasing agricultural intensity needed to meet global food demand, which is occurring synergistically with unpredictable global climate change.

Research papers, University of Canterbury Library

Geologic phenomena produced by earthquake shaking, including rockfalls and liquefaction features, provide important information on the intensity and spatiotemporal distribution of earthquake ground motions. The study of rockfall and liquefaction features produced in contemporary well- instrumented earthquakes increases our knowledge of how natural and anthropogenic environments respond to earthquakes and improves our ability to deduce seismologic information from analogous pre-contemporary (paleo-) geologic features. The study of contemporary and paleo- rockfall and liquefaction features enables improved forecasting of environmental responses to future earthquakes. In this thesis I utilize a combination of field and imagery-based mapping, trenching, stratigraphy, and numerical dating techniques to understand the nature and timing of rockfalls (and hillslope sedimentation) and liquefaction in the eastern South Island of New Zealand, and to examine the influence that anthropogenic activity has had on the geologic expressions of earthquake phenomena. At Rapaki (Banks Peninsula, NZ), field and imagery-based mapping, statistical analysis and numerical modeling was conducted on rockfall boulders triggered by the fatal 2011 Christchurch earthquakes (n=285) and compared with newly identified prehistoric (Holocene and Pleistocene) boulders (n=1049) deposited on the same hillslope. A significant population of modern boulders (n=26) travelled farther downslope (>150 m) than their most-travelled prehistoric counterparts, causing extensive damage to residential dwellings at the foot of the hillslope. Replication of prehistoric boulder distributions using 3-dimensional rigid body numerical models requires the application of a drag-coefficient, attributed to moderate to dense slope vegetation, to account for their spatial distribution. Radiocarbon dating provides evidence for 17th to early 20th century deforestation at the study site during Polynesian and European colonization and after emplacement of prehistoric rockfalls. Anthropocene deforestation enabled modern rockfalls to exceed the limits of their prehistoric predecessors, highlighting a shift in the geologic expression of rockfalls due to anthropogenic activity. Optical and radiocarbon dating of loessic hillslope sediments in New Zealand’s South Island is used to constrain the timing of prehistoric rockfalls and associated seismic events, and quantify spatial and temporal patterns of hillslope sedimentation including responses to seismic and anthropogenic forcing. Luminescence ages from loessic sediments constrain timing of boulder emplacement to between ~3.0 and ~12.5 ka, well before the arrival of Polynesians (ca AD 1280) and Europeans (ca AD 1800) in New Zealand, and suggest loess accumulation was continuing at the study site until 12-13 ka. Large (>5 m3) prehistoric rockfall boulders preserve an important record of Holocene hillslope sedimentation by creating local traps for sediment aggradation and upbuilding soil formation. Sediment accumulation rates increased considerably (>~10 factor increase) following human arrival and associated anthropogenic burning of hillslope vegetation. New numerical ages are presented to place the evolution of loess-mantled hillslopes in New Zealand’s South Island into a longer temporal framework and highlight the roles of earthquakes and humans on hillslope surface process. Extensive field mapping and characterization for 1733 individual prehistoric rockfall boulders was conducted at Rapaki and another Banks Peninsula site, Purau, to understand their origin, frequency, and spatial and volumetric distributions. Boulder characteristics and distributions were compared to 421 boulders deposited at the same sites during the 2010-2011 Canterbury earthquake sequence. Prehistoric boulders at Rapaki and Purau are comprised of two dominant lithofacies types: volcanic breccia and massive (coherent) lava basalt. Volcanic breccia boulders are found in greatest abundance (64-73% of total mapped rockfall) and volume (~90-96% of total rockfall) at both locations and exclusively comprise the largest boulders with the longest runout distances that pose the greatest hazard to life and property. This study highlights the primary influence that volcanic lithofacies architecture has on rockfall hazard. The influence of anthropogenic modifications on the surface and subsurface geologic expression of contemporary liquefaction created during the 2010-2011 Canterbury earthquake sequence (CES) in eastern Christchurch is examined. Trench observations indicate that anthropogenic fill layer boundaries and the composition/texture of discretely placed fill layers play an important role in absorbing fluidized sand/silt and controlling the subsurface architecture of preserved liquefaction features. Surface liquefaction morphologies (i.e. sand blows and linear sand blow arrays) display alignment with existing utility lines and utility excavations (and perforated pipes) provided conduits for liquefaction ejecta during the CES. No evidence of pre-CES liquefaction was identified within the anthropogenic fill layers or underlying native sediment. Radiocarbon dating of charcoal within the youngest native sediment suggests liquefaction has not occurred at the study site for at least the past 750-800 years. The importance of systematically examining the impact of buried infrastructure on channelizing and influencing surface and subsurface liquefaction morphologies is demonstrated. This thesis highlights the importance of using a multi-technique approach for understanding prehistoric and contemporary earthquake phenomena and emphasizes the critical role that humans play in shaping the geologic record and Earth’s surface processes.

Research papers, University of Canterbury Library

Background: We are in a period of history where natural disasters are increasing in both frequency and severity. They are having widespread impacts on communities, especially on vulnerable communities, those most affected who have the least ability to prepare or respond to a disaster. The ability to assemble and effectively manage Interagency Emergency Response Teams (IERTs) is critical to navigating the complexity and chaos found immediately following disasters. These teams play a crucial role in the multi-sectoral, multi-agency, multi-disciplinary, and inter-organisational response and are vital to ensuring the safety and well-being of vulnerable populations such as the young, aged, and socially and medically disadvantaged in disasters. Communication is key to the smooth operation of these teams. Most studies of the communication in IERTs during a disaster have been focussed at a macro-level of examining larger scale patterns and trends within organisations. Rarely found are micro-level analyses of interpersonal communication at the critical interfaces between collaborating agencies. This study set out to understand the experiences of those working at the interagency interfaces in an IERT set up by the Canterbury District Health Board to respond to the needs of the vulnerable people in the aftermath of the destructive earthquakes that hit Canterbury, New Zealand, in 2010-11. The aim of the study was to gain insights about the complexities of interpersonal communication (micro-level) involved in interagency response coordination and to generate an improved understanding into what stabilises the interagency communication interfaces between those agencies responding to a major disaster. Methods: A qualitative case study research design was employed to investigate how interagency communication interfaces were stabilised at the micro-level (“the case”) in the aftermath of the destructive earthquakes that hit Canterbury in 2010-11 (“the context”). Participant recruitment was undertaken by mapping which agencies were involved within the IERT and approaching representatives from each of these agencies. Data was collected via individual interviews using a semi-structured interview guide and was based on the “Critical Incident Technique”. Subsequently, data was transcribed verbatim and subjected to inductive analysis. This was underpinned theoretically by Weick’s “Interpretive Approach” and supported by Nvivo qualitative data analysis software. Results: 19 participants were interviewed in this study. Out of the inductive analysis emerged two primary themes, each with several sub-factors. The first major theme was destabilising/disruptive factors of interagency communication with five sub-factors, a) conflicting role mandates, b) rigid command structures, c) disruption of established communication structures, d) lack of shared language and understanding, and e) situational awareness disruption. The second major theme stabilising/steadying factors in interagency communication had four sub-factors, a) the establishment of the IERT, b) emergent novel communication strategies, c) establishment of a liaison role and d) pre-existing networks and relationships. Finally, there was a third sub-level identified during inductive analysis, where sub-factors from both primary themes were noted to be uniquely interconnected by emergent “consequences” arising out of the disaster context. Finally, findings were synthesised into a conceptual “Model of Interagency Communication at the Micro-level” based on this case study of the Canterbury earthquake disaster response. Discussion: The three key dimensions of The People, The Connections and The Improvisations served as a framework for the discussion of what stabilises interagency communication interfaces in a major disaster. The People were key to stabilising the interagency interfaces through functioning as a flexible conduit, guiding and navigating communication at the interagency interfaces and improving situational awareness. The Connections provided the collective competence, shared decision-making and prior established relationships that stabilised the micro-level communication at interagency interfaces. And finally, The Improvisations i.e., novel ideas and inventiveness that emerge out of rapidly changing post-disaster environments, also contributed to stabilisation of micro-level communication flows across interagency interfaces in the disaster response. “Command and control” hierarchical structures do provide clear processes and structures for teams working in disasters to follow. However, improvisations and novel solutions are also needed and often emerge from first responders (who are best placed to assess the evolving needs in a disaster where there is a high degree of uncertainty). Conclusion: This study highlights the value of incorporating an interface perspective into any study that seeks to understand the processes of IERTs during disaster responses. It also strengthens the requirement for disaster management frameworks to formally plan for and to allow for the adaptive responsiveness of local teams on the ground, and legitimise and recognise the improvisations of those in the role of emergent boundary spanners in a disaster response. This needs to be in addition to existing formal disaster response mechanisms. This study provides a new conceptual model that can be used to guide future case studies exploring stability at the interfaces of other IERTs and highlights the centrality of communication in the experiences of members of teams in the aftermath of a disaster. Utilising these new perspectives on stabilising communication at the interagency interfaces in disaster responses will have practical implications in the future to better serve the needs of vulnerable people who are at greatest risk of adverse outcomes in a disaster.