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Research Papers, Lincoln University

The world experiences a number of disasters each year. Following a disaster, the affected area moves to a phase of recovery which involves multiple stakeholders. An important element of recovery is planning the rebuild of the affected environment guided by the legislative framework to which planning is bound to (March & Kornakova, 2017). Yet, there appears to be little research that has investigated the role of planners in a recovery setting and the implications of recovery legislative planning frameworks. This study was conducted to explore the role of the planner in the Canterbury earthquake recovery process in New Zealand and the impact of the Canterbury Earthquake Recovery Act 2011 (CER Act) on planners’ roles and how they operated. The methodology comprised a combination of document analysis of legislation and related recovery material and 21 semi-structured interviews with key planners, politicians and professionals involved in the recovery. The results suggest that the majority of planners interviewed were affected by the CER Act in their role and how they operated, although institutional context, especially political constraints, was a key factor in determining the degree of impact. It is argued that planners played a key role in recovery and were generally equipped in terms of skills needed in a recovery setting. In order to better utilise planners in post-disaster recovery or disaster risk management, two suggestions are proposed. Firstly, better promote planners and their capabilities to improve awareness of what planners can do. Secondly, educate and build an understanding between central government politicians and planners over each others role to produce better planning outcomes.

Audio, Radio New Zealand

As the fourth anniversary of the earthquake which devastated Christchurch approaches, the slow pace of the rebuild has surprised many. But how quickly have other earthquake hit cities returned to their former glory? Radio New Zealand Christchurch reporter, Rachel Graham, visited Japan for an Insight documentary to compare the progress made in the Sendai area, almost four years after it was hit by a magnitude 9 earthquake and a mega tsunami. She also visited Kobe to look at the impact on that city, and the lessons learnt, 20 years after it was hit by a major earthquake.

Research papers, University of Canterbury Library

This study analyses the success and limitations of the recovery process following the 2010–11 earthquake sequence in Christchurch, New Zealand. Data were obtained from in-depth interviews with 32 relocated households in Christchurch, and from a review of recovery policies implemented by the government. A top-down approach to disaster recovery was evident, with the creation of multiple government agencies and processes that made grassroots input into decision-making difficult. Although insurance proceeds enabled the repair and rebuilding of many dwellings, the complexity and adversarial nature of the claim procedures also impaired recovery. Householders’ perceptions of recovery reflected key aspects of their post-earthquake experiences (e.g. the housing offer they received, and the negotiations involved), and the outcomes of their relocation (including the value of the new home, their subjective well-being, and lifestyle after relocation). Protracted insurance negotiations, unfair offers and hardships in post-earthquake life were major challenges to recovery. Less-thanfavourable recovery experiences also transformed patterns of trust in local communities, as relocated householders came to doubt both the government and private insurance companies’ ability to successfully manage a disaster. At the same time, many relocated households expressed trust in their neighbours and communities. This study illuminates how government policies influence disaster recovery while also suggesting a need to reconsider centralised, top-down approaches to managing recovery.

Audio, Radio New Zealand

Opposition parties fear a new department to control the rebuilding of Christchurch will be Wellington-centric and not allow the community to have its fair say in decisions. The Labour Party's spokesperson on the Canterbury Earthquake Recovery, Clayton Cosgrove, spoke to our political editor Brent Edwards.

Images, Alexander Turnbull Library

Text reads 'The new liquefaction?...' and the cartoon depicts a huge mass of 'insurance red tape' inside which is a man with a spade. Two people stare despairingly at the red tape and the man says 'How are we EVER gonna rebuild with this stuff bubbling up!' Context: The people are trying to rebuild their house after the Christchurch earthquakes and are having trouble with their insurance company. The Press has been contacted by people unable to get insurance to buy new homes, construct buildings or start businesses. Business leaders have called insurance delays a "cancer" eating away at the city's recovery, and Earthquake Recovery Minister Gerry Brownlee has acknowledged insurance is an "ongoing problem". (The Press - 24 August 2011) Quantity: 1 digital cartoon(s).

Videos, UC QuakeStudies

A video of a panel discussion at the 2014 Seismics and the City forum. The theme of this section was Building Momentum, and it addressed panellists' views on the progress of the rebuild, the main obstacles, and how they can be resolved. The panellists are as follows: Christchurch Mayor Lianne Dalziel; Waimakariri Mayor David Ayers; Roger Sutton, CEO of CERA; Ian Simpson, CEO of the NZ Earthquake Commission; Peter Townsend, CEO of Canterbury Employers' Chamber of Commerce; and Joanna Norris, Editor of The Press.

Research papers, University of Canterbury Library

Organisations play a vital role in assisting communities to recover from disasters. They are the key providers of goods and services needed in both response and recovery efforts. They provide the employment which both anchors people to place and supports the taxation base to allow for necessary recovery spending. Finally, organisations are an integral part of much day to day functioning contributing immensely to people’s sense of ‘normality’ and psychological wellbeing. Yet, despite their overall importance in the recovery process, there are significant gaps in our existing knowledge with regard to how organisations respond and recover following disaster. This research fills one part of this gap by examining collaboration as an adaptive strategy enacted by organisations in the Canterbury region of New Zealand, which was heavily impacted by a series of major earthquakes, occurring in 2010 and 2011. Collaboration has been extensively investigated in a variety of settings and from numerous disciplinary perspectives. However, there are few studies that investigate the role of collaborative approaches to support post-disaster business recovery. This study investigates the type of collaborations that have occurred and how they evolved as organisations reacted to the resource and environmental change caused by the disaster. Using data collected through semi-structured interviews, survey and document analysis, a rich and detailed picture of the recovery journey is created for 26 Canterbury organisations including 14 collaborators, six non-traders, five continued traders and one new business. Collaborations included two or more individual businesses collaborating along with two multi-party, place based projects. Comparative analysis of the organisations’ experiences enabled the assessment of decisions, processes and outcomes of collaboration, as well as insight into the overall process of business recovery. This research adopted a primarily inductive, qualitative approach, drawing from both grounded theory and case study methodologies in order to generate theory from this rich and contextually situated data. Important findings include the importance of creating an enabling context which allows organisations to lead their own recovery, the creation of a framework for effective post-disaster collaboration and the importance of considering both economic and other outcomes. Collaboration is found to be an effective strategy enabling resumption of trade at a time when there seemed few other options available. While solving this need, many collaborators have discovered significant and unexpected benefits not just in terms of long term strategy but also with regard to wellbeing. Economic outcomes were less clear-cut. However, with approximately 70% of the Central Business District demolished and rebuilding only gaining momentum in late 2014, many organisations are still in a transition stage moving towards a new ‘normal’.

Research papers, University of Canterbury Library

Social media have changed disaster response and recovery in the way people inform themselves, provide community support and make sense of unfolding and past events online. During the Canterbury earthquakes of 2010 and 2011 social media platforms such as Facebook and Twitter became part of the story of the quakes in the region, as well as a basis for ongoing public engagement during the rebuild efforts in Christchurch. While a variety of research has been conducted on the use of social media in disaster situations (Bruns & Burgess, 2012; Potts, Seitzinger, Jones, & Harrison, 2011; Shklovski, Palen, & Sutton, 2008), studies about their uses in long-term disaster recovery and across different platforms are underrepresented. This research analyses networked practices of sensemaking around the Canterbury earthquakes over the course of disaster response, recovery and rebuild, focussing on Facebook and Twitter. Following a mixed methodological design data was gathered in interviews with people who started local Facebook pages, and through digital media methods of data collection and computational analysis of public Facebook pages and a historical Twitter dataset gathered around eight different earthquake-related events between 2010 and 2013. Data is further analysed through discursive and narrative tools of inquiry. This research sheds light on communication practices in the drawn-out process of disaster recovery on the ground in connecting different modes of discourse. Examining the ongoing negotiation of networked identities through technologically mediated social practices during Canterbury’s rebuild, the connection between online environments and the city of Christchurch, as a physical place, is unpacked. This research subsequently develops a new methodology to study social media platforms and provide new and detailed information on both the communication practices in issue-based online publics and the ongoing negotiation of the impact of the Canterbury earthquakes through networked digital means.

Research papers, University of Canterbury Library

The Canterbury earthquakes of 2010-2012 have been generation shaping. People living and working in and around the city during this time have had their lives and social landscapes changed forever. The earthquake response, recovery and rebuild efforts have highlighted unheralded social strengths and vulnerabilities within individuals, organisations, communities and country writ large. It is imperative that the social sciences stand up to be counted amongst the myriad of academic research, commentary and analysis.

Images, eqnz.chch.2010

20160419_7732_7D2-400 The City is in Rebuild phase (110/366) A totally different view to a few years ago. Most of the tall buildings have gone and construction is underway on a lot of new buildings, View from across the Estuary in Redcliffs. A couple of days ago the government agency controlling the post-earthquake work (CERA - Canterbury Ea...

Images, Alexander Turnbull Library

Minister for Christchurch Recovery, Gerry Brownlee drives a huge tractor among debris that spells out 'Due Process' and says 'In order to get Christchurch back on its feet again we have to bring parliament to its knees. Context - The minister says he is happy with the speed of the work being done, as he wants tomake sure those involved in the rebuild portion of the recovery effort are well prepared. The bill establishes the Canterbury Earthquake Recovery Authority (Cera) and empowers it to lead reconstruction efforts in Christchurch. It gives Cera specific powers to get information from any source, to requisition and build on land and to carry out demolitions. It can also take over local authorities if they are not working effectively on recovery work. Quantity: 1 digital cartoon(s).

Research papers, University of Canterbury Library

The Canterbury region of New Zealand experienced four earthquakes greater than MW 6.0 between September 2010 and December 2011. This study employs system dynamics as well as hazard, recovery and organisational literature and brings together data collected via surveys, case studies and interviews with organisations affected by the earthquakes. This is to show how systemic interactions and interdependencies within and between industry and geographic sectors affect their recovery post-disaster. The industry sectors in the study are: construction for its role in the rebuild, information and communication technology which is a regional high-growth industry, trucking for logistics, critical infrastructure, fast moving consumer goods (e.g. supermarkets) and hospitality to track recovery through non-discretionary and discretionary spend respectively. Also in the study are three urban centres including the region’s largest Central Business District, which has been inaccessible since the earthquake of 22 February 2011 to the time of writing in February 2013. This work also highlights how earthquake effects propagated between sectors and how sectors collaborated to mitigate difficulties such as product demand instability. Other interacting factors are identified that influence the recovery trajectories of the different industry sectors. These are resource availability, insurance payments, aid from central government, and timely and quality recovery information. This work demonstrates that in recovering from disaster it is crucial for organisations to identify what interacting factors could affect their operations. Also of importance are efforts to reduce the organisation’s vulnerability and increase their resilience to future crises and in day-to-day operations. Lastly, the multi-disciplinary approach to understanding the recovery and resilience of organisations and industry sectors after disaster, leads to a better understanding of effects as well as more effective recovery policy.

Images, Alexander Turnbull Library

'The Politician' cartoon strip. A member of the government staff reads in a newspaper 'These emergency powers they've given the minister are the equivalent of war powers' and he adds 'and he's making the most of them!' The second frame shows a minister wearing a military uniform with cap that includes copious braiding and medals; he is sitting behind a desk labelled 'Minister General'. Context - Canterbury Earthquake Recovery Authority (CERA) will be established as a stand-alone government department to enable an effective, timely and co-ordinated rebuilding and recovery effort in Canterbury. The controversial bill empowers the new Canterbury Earthquake Recovery Authority (Cera) to take control of councils it believes are failing on reconstruction work. Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

Shows Minister for Christchurch Earthquake Recovery Gerry Brownlee delighted with his plan to rebuild Christchurch and to have it paid for buy the PM's casino. Context: Refers to the Christchurch Central Development Unit that Minister for Christchurch Earthquake Recovery Gerry Brownlee has put in place. Refers also to the very controversial deal that Prime Minister John Key has made with Auckland's SkyCity to the effect that SkyCity will pay the full construction cost of a new convention centre - estimated at $350 million, in return for being allowed to add more gaming tables and machines, and extending its licence beyond 2021. Colour and black and white versions of this cartoon are available Quantity: 2 digital cartoon(s).

Research papers, University of Canterbury Library

This participant-observation study explores the process of gathering and evaluating both financial and non-financial information and communication and transfer of that information within a medium-size Electrical Company in Christchurch, New Zealand. The previous literature has established the importance and the main characteristics of small and medium enterprises (SMEs), mainly studying manufacturing companies. However, there has been little research done in New Zealand on the overall communication process and the financial and non-financial information usage in a small-medium enterprise. Face-to-face interviews were carried out with all the office employees and two partners, along with a ten month participant-observation in the Electrical Company in order to understand how financial and non-financial information is communicated and processed in an SME. Also, research in an SME that has overcome the 2008 economic depression and several major earthquakes allows a deep understanding of lessons learned and what is valued by the Electrical Company. The research has found characteristics of this SME similar to those that have been mentioned in previous literature. However, the partners of the Electrical Company understand the importance of financial management and use financial information extensively to ensure the business expenses are under control. Moreover, the partners use more than just financial information to manage the company. They gather non-financial information through talking to their accountant, their customers and people in the same industry and they keenly follow the news on the rebuilding of Christchurch.

Research papers, University of Canterbury Library

The increase of the world's population located near areas prone to natural disasters has given rise to new ‘mega risks’; the rebuild after disasters will test the governments’ capabilities to provide appropriate responses to protect the people and businesses. During the aftermath of the Christchurch earthquakes (2010-2012) that destroyed much of the inner city, the government of New Zealand set up a new partnership between the public and private sector to rebuild the city’s infrastructure. The new alliance, called SCIRT, used traditional risk management methods in the many construction projects. And, in hindsight, this was seen as one of the causes for some of the unanticipated problems. This study investigated the risk management practices in the post-disaster recovery to produce a specific risk management model that can be used effectively during future post-disaster situations. The aim was to develop a risk management guideline for more integrated risk management and fill the gap that arises when the traditional risk management framework is used in post-disaster situations. The study used the SCIRT alliance as a case study. The findings of the study are based on time and financial data from 100 rebuild projects, and from surveying and interviewing risk management professionals connected to the infrastructure recovery programme. The study focussed on post-disaster risk management in construction as a whole. It took into consideration the changes that happened to the people, the work and the environment due to the disaster. System thinking, and system dynamics techniques have been used due to the complexity of the recovery and to minimise the effect of unforeseen consequences. Based on an extensive literature review, the following methods were used to produce the model. The analytical hierarchical process and the relative importance index have been used to identify the critical risks inside the recovery project. System theory methods and quantitative graph theory have been used to investigate the dynamics of risks between the different management levels. Qualitative comparative analysis has been used to explore the critical success factors. And finally, causal loop diagrams combined with the grounded theory approach has been used to develop the model itself. The study identified that inexperienced staff, low management competency, poor communication, scope uncertainty, and non-alignment of the timing of strategic decisions with schedule demands, were the key risk factors in recovery projects. Among the critical risk groups, it was found that at a strategic management level, financial risks attracted the highest level of interest, as the client needs to secure funding. At both alliance-management and alliance-execution levels, the safety and environmental risks were given top priority due to a combination of high levels of emotional, reputational and media stresses. Risks arising from a lack of resources combined with the high volume of work and the concern that the cost could go out of control, alongside the aforementioned funding issues encouraged the client to create the recovery alliance model with large reputable construction organisations to lock in the recovery cost, at a time when the scope was still uncertain. This study found that building trust between all parties, clearer communication and a constant interactive flow of information, established a more working environment. Competent and clear allocation of risk management responsibilities, cultural shift, risk prioritisation, and staff training were crucial factors. Finally, the post-disaster risk management (PDRM) model can be described as an integrated risk management model that considers how the changes which happened to the environment, the people and their work, caused them to think differently to ease the complexity of the recovery projects. The model should be used as a guideline for recovery systems, especially after an earthquake, looking in detail at all the attributes and the concepts, which influence the risk management for more effective PDRM. The PDRM model is represented in Causal Loops Diagrams (CLD) in Figure 8.31 and based on 10 principles (Figure 8.32) and 26 concepts (Table 8.1) with its attributes.

Research papers, University of Canterbury Library

The earthquake sequence has resulted in significant physical and reputational damage to the Canterbury tourism industry. Eighteen months after the earthquakes inbound tourism data is still below pre-earthquake levels, with Canterbury operators reporting that the industry has not bounced back to where it was before September 2010. Outcomes of the earthquakes on business performance highlight there were winners and losers in the aftermath. Recovery of inbound tourism markets is closely tied to the timeframe to rebuild the CBD of Christchurch. Reinstating critical tourism infrastructure will drive future tourism investment, and allow tourism businesses to regenerate and thrive into the future. A blueprint for rebuilding the CBD of Christchurch was released by the Christchurch City Council in July 2012, and has been well received by tourism stakeholders in the region. The challenge now is for city officials to fund the development projects outlined in the blueprint, and to rebuild the CBD as quickly as possible in order to help regenerate the tourism industry in Christchurch, Canterbury and the rest of the South Island

Images, Alexander Turnbull Library

Roger Sutton, former chief executive of the the power lines company, Orion and since June 2011 Chief Executive Officer of the Canterbury Earhquake Recovery Authority, is shown in a straitjacket, raving. An unseen interviewer asks him how it feels after 'two years in the job'. Roger Sutton's work in leading the Earthquake Authority after the February earthquake was extremely stressful, considering the magnitude of the task. Quantity: 1 digital cartoon(s).

Images, Alexander Turnbull Library

The cartoon shows Prime Minister John Key as a surgeon in a blood-spattered white coat; he has just created a Frankenstein monster which has resulted in the Minister for Earthquake Recovery Gerry Brownlee and Mayor of Christchurch Bob Parker joined together in a single body named 'CERA". Gerry Brownlee clutches a huge spiked mallet and Bob Parker a paintbrush. Context - a new bill is being rushed through parliament to establish the Canterbury Earthquake Recovery Authority (Cera); it empowers it to lead reconstruction efforts in Christchurch. It gives Cera specific powers to get information from any source, to requisition and build on land and to carry out demolitions. It can also take over local authorities if they are not working effectively on recovery work. The monster suggests distinctly differing philosophies on how the work of rebuilding Christchurch should proceed. Quantity: 1 digital cartoon(s).

Research papers, University of Canterbury Library

This study explores the impact post-earthquake images from Christchurch, New Zealand inserted into a task requiring sustained attention or vigilance have on performance, selfreports of task-focus, and cerebra activity using functional near-infrared spectroscopy (fNIRS). The images represent the current state of Christchurch; a city struggling to recover from devastating earthquakes that peaked in February, 2011, killing 185 people, injuring hundreds more and causing widespread and massive damage to infrastructure, land and building in the region. Crowdsourcing was used to gather a series of positive and negative photos from greater Christchurch to be employed in the subsequent experiment. Seventy-one Christchurch resident participants (51 women, 20 men) then took part in a vigilance task with the sourced images embedded to assess possible cognitive disruptions. Participants were randomly assigned to one of three conditions: embedded positive pictures, embedded negative pictures, or embedded scrambled image controls. Task performance was assessed with signal detection theory metrics of sensitivity A’ and β’’. Individuals viewing the positive images, relating to progress, rebuild, or aesthetic aspects within the city, were overall more conservative or less willing to respond than those in the other conditions. In addition, positive condition individuals reported lower task focus, when compared to those in the control condition. However, indicators of cerebral activity (fNIRS) did not differ significantly between the experimental groups. These results combined, suggest that mind wandering events may be being generated when exposed to positive post-earthquake images. This finding fits with recent research which indicates that mind-wandering or day dreaming tends to be positive and future oriented. While positive recovery images may initiate internal thoughts, this could actually prove problematic in contexts in which external attention is required. While the actual environment, of course, needs to recover, support agencies may want to be careful with employing positive recovery imagery in contexts where people actually should be paying attention to something else, like operating a vehicle or machinery.

Images, Alexander Turnbull Library

A signpost pointing 'West' and 'East'. The sign pointing West is intact; that indicating East is broken and barely hanging on to the post. Refers to the condition of Christchurch City after the earthquakes of 2010 and 2011; the western wealthier suburbs were less damaged than the poorer Eastern suburbs. Also, progress on repair and rehabilitation of eastern housing had been slow. The redesign of the city centre seemed to be a western suburb priority which ignored the poverty and misery of living conditions on the east. Quantity: 1 digital cartoon(s).