This research attempts to understand whether community resilience and perceived livability are influenced by housing typologies in Christchurch, New Zealand. Using recent resident surveys undertaken by the Christchurch City Council, two indexes were created to reflect livability and community resilience. Indicators used to create both indexes included (1) enjoyment living in neighbourhood (2) satisfaction with local facilities (3) safety walking and (4) safety using public transport, (5) sense of community (6) neighbour interactions, (7) home ownership and (8) civic engagement. Scores were attributed to 72 neighbourhoods across Christchurch –and each neighbourhood was classified in one of the following housing typologies; (1) earthquake damaged, (2) relatively undamaged, (3) medium density and (4) greenfield developments. Spatial analysis of index scores and housing classifications suggest housing typologies do influence resident’s perceived livability and community bonds to an extent. It was found that deprivation also had a considerable influence on these indexes as well as residential stability. These additional influences help explain why neighbourhoods within the same housing classification differ in their index scores. Based on these results, several recommendations have been made to the CCC in relation to future research, urban development strategies and suburb specific renewal projects. Of chief importance, medium density neighbourhoods and deprived neighbourhoods require conscious efforts to foster community resilience. Results indicate that community resilience might be more important than livability in having a positive influence on the lived experience of residents. While thoughtful design and planning are important, this research suggests geospatial research tools could enable better community engagement outcomes and planning outcomes, and this could be interwoven into proactive and inclusive planning approaches like placemaking.
Contemporary organisations operate in rapidly evolving complex and ambiguous environments for which traditional change management approaches are insufficient. Under these conditions, organisations need to demonstrate learning and adaptive capabilities to effectively manage crises. Yet, the swift development and enactment of these capabilities can be particularly challenging for large, operationally diverse, and financially constrained public-sector organisations such as universities. Despite growing need for evidence-based research to guide crisis and change management in the higher education sector, the organisational literature offers limited insights. The combined impact of the 2010 and 2011 Canterbury earthquakes with a well-advanced restructure provided an opportunity to investigate institutional adaptation to and management of a compounded planned change (i.e., restructure) and an unplanned change (i.e., natural disaster response) at a university. Beginning in 2016, individual semi-structured interviews were conducted with 20 middle and senior university managers to capture their perspectives of compounded planned and unplanned change management, covering views of leadership, and of operational, structural, relational, and extra-organisational factors. Data were analysed using reflexive thematic analysis. The analysis coalesced into two overarching themes: Change Management Approaches and Lessons Learned through Change. Change Management Approaches evince institutional adaptation factors, along with barriers and enablers to effective change management, arising from the interplay of, and tensions between, leadership capabilities and a longstanding participatory culture. Lessons Learned through Change encompass business continuity mechanisms, and the learning opportunities seized and missed by leaders. The findings assert the primacy of workforce capabilities to 21st-century organisational success and thriving and substantiate that the calibre and availability of workforce capability is contingent on organisational culture and leadership. Leaders must ensure organisational agility by empowering employees, leveraging and integrating their contributions within and across functional units, and promoting effective two-way communication. The research argues for a hybrid repertoire of versatile dynamic organisational leadership qualities and capabilities to effectively navigate the multidimensional challenges and uncertainties in this sector and 21st-century business conditions. Of overarching significance to this repertoire is purpose-oriented emotionally intelligent leadership that honours the individual and collective dignity, diversity, and intelligence of all employees. This research empirically evidences the co-occurrence of planned and unplanned change in contemporary society, and continuous organisational adaptation and resilience to navigate the persistent volatility during a protracted crisis. Accordingly, the thesis argues that continued bifurcation of planned and unplanned change fields, and strategic and change management leadership theories is untenable, and that an integrated framework of organisational leadership and change management methodologies is required for organisations to effectively respond to and navigate the challenges and volatility of contemporary organisational contexts.
The Covid-19 pandemic has brought to the foreground the importance of social connectedness for wellbeing, at the individual, community and societal level. Within the context of the local community, pro-connection facilities are fundamental to foster community development, resilience and public health. Through identifying the gap in social connectedness literature for Māori, this has created space for new opportunities and to reflect on what is already occurring in Ōtautahi. It is well documented that Māori experience unequal societal impacts across all health outcomes. Therefore, narrowing the inequities between Māori and non-Māori across a spectrum of dimensions is a priority. Evaluating the #WellconnectedNZ project, which explores the intersections between social connection and wellbeing is one way to trigger these conversations. This was achieved by curating a dissimilar set of community pro-connection facilities and organizing them into a Geographic Information System (GIS). Which firstly involved, the collecting and processing of raw data, followed by spatial analysis through creating maps, this highlighted the alignment between the distribution of places, population and social data. Secondly, statistical analysis focusing on the relationship between deprivation and accessibility. Finally, semi-structured interviews providing perceptions of community experience. This study describes findings following a kaupapa Māori research approach. Results demonstrated that, in general some meshblocks in Ōtautahi benefit from a high level of accessibility to pro-connection facilities; but with an urban-rural gradient (as is expected, further from the central business district (CBD) are less facilities). Additionally, more-deprived meshblocks in the Southern and Eastern suburbs of Christchurch have poorer accessibility, suggesting underlying social and spatial inequalities, likely exacerbated by Covid-19 and the Christchurch earthquakes. In this context, it is timely to (re)consider pro-connection places and their role in the development of social infrastructure for connected communities, in the community facility planning space. ‘We are all interwoven, we just need to make better connections’.
It is not a matter of if a major earthquake will happen in New Zealand, it is when. Earthquakes wreak havoc, cut off power and water supply, lines of communication, sewer, supply chains, and transport infrastructure. People get injured and whole communities can get cut off the rest of the country for extended periods of time. Countries taking measures to increase the population's preparedness tend to suffer less severe consequences than those that do not. Disaster management authorities deliver comprehensive instructions and preparation guidance, yet communities remain grossly underprepared. There are multiple factors that influence motivation for preparedness. Personal experience is one of the most significant factors that influence preparedness motivation. Not many people will experience a severe and damaging earthquake in their lifetime. A serious game (SG) that is a computer simulation of an earthquake is a tool that can let participants experience the earthquake and its aftermath from the safety of their computer. The main result of this research is a positive answer to the question: Can a serious game motivate people to prepare for earthquakes at least just as good as a personal experience of at least a moderate earthquake? There are different levels of immersion this serious game can be implemented at. In this thesis the same earthquake experience scenario – SG “ShakeUp” is implemented as a desktop application and a virtual reality (VR) application. A user study is conducted with the aim of comparing the motivation level achieved by the two versions of the SG “ShakeUp”. In this study no benefits of using VR over traditional desktop application were found: participants trying both versions of the SG “ShakeUp” reported similar levels of motivation to prepare for earthquakes immediately after the experiment. This means that both versions of the experience were equally effective in motivating participants to prepare for earthquakes. An additional benefit of this result is that the cheaper and easier to deliver desktop version can be widely used in various education campaigns. Participants reported being more motivated to prepare for earthquakes by either version of the SG “ShakeUp” than by any other contributing factor, including their previous earthquake experience or participation in a public education campaign. Both versions of the SG “ShakeUp” can successfully overcome personal bias, unrealistic optimism, pessimism, lack of perceived control over one’s earthquake preparation actions, fatalism, and sense of helplessness in the face of the earthquakes and motivate the individual to prepare for earthquakes. Participants without the prior earthquake experience benefit most from the SG “ShakeUp” regardless of the version tried, compared to the participants who had experienced an earthquake: significantly more of them will reconsider their current level of earthquake preparedness; about 24% more of them attribute their increased level of motivation to prepare for earthquakes to the SG “ShakeUp”. For every earthquake preparation action there is about 25% more people who felt motivated to do it after trying the SG “ShakeUp” than those who have done this preparation action before the experiment. After trying either version of the SG “ShakeUp”, people who live in a free standing house and those who live in a rental property reported highest levels of intent to carry on with the preparation actions. The proposed application prototype has been discussed with the University of Canterbury Earthquake Centre and received very positive feedback as having potential for practical use by various disaster management authorities and training institutions. The research shows that the SG “ShakeUp” motivates people to prepare for earthquakes as good as a personal earthquake experience and can be successfully used in various education campaigns.
