Phil Holdstock, a homeowner; Leanne Curtis, relationships manager for the Canterbury Communities' Earthquake Recovery Network, a network of residents association and community group representatives from the earthquake-affected neighbourhoods of Canterbury; and Jeremy Johnson, insurance partner at Wynn Williams in Christchurch.
The Christchurch couple taking their insurance company to the High Court over their earthquake payout have knocked almost a quarter of a million dollars off their claim.
Nearly seven years on from the Christchurch earthquake, some quake damaged homeowners with unresolved insurance claims say they are being driven to the point of complete exhaustion.
The insurance company, Tower, is confident that putting its costly and complex outstanding Canterbury earthquake claims into a separate company will allow the rest of the group to flourish.
On the third anniversary of the first major earthquake to hit Christchurch thousands of people with the most badly damaged homes are still wrangling with their insurance companies over rebuilds.
People who've bought houses in Canterbury since the September 2010 earthquake and are still battling with insurance companies over repairs, have been told that if they want to take the matter to court, today is their last chance. Earthquake claims specialist Lisa Taylor from the law firm Anthony Harper joins us.
Shares in the insurance company, Tower, have plunged close to 20 percent today after it said its profits will likely fall more than 16-million dollars because of Canterbury earthquake claims.
Those displaced or affected by the Auckland floods and Cyclone Gabrielle can get help with insurance claims through a new service from today. The Government has launched the New Zealand Claims Resolution Service for homeowners to resolve issues and settle claims. The service is modelled on two that were used during the Canterbury earthquakes. Minister of Commerce and Consumer Affairs Duncan Webb spoke to Guyon Espiner.
A Waikato primary school refuses to back down and re-enroll a violent eleven year old and the country's largest general insurer defends changes to home insurance policies in the wake of the Christchurch earthquakes.
The appointment of Christchurch MP Gerry Brownlee as National's deputy leader has been met with a chorus of outrage from some Cantabrians - who say he is responsible for lengthy delays in settling insurance claims from the Canterbury earthquakes.
As the government eyes an EQC overhaul, Christchurch earthquake insurance specialist Dean Lester wants to see action, not hear more empty words. This after a report yesterday found EQC staff had no confidence in their own data, and the organisation needed to drastically improve its treatment of claimants. The minister in charge of the Earthquake Commission is calling for immediate changes to the organisation.
A Christchurch couple in a long running dispute over the insurance payout for their earthquake damaged home have reached an out-of-court settlement with Southern Response. The class action was brought on behalf of former AMI Insurance/Southern Response policyholders who believe the company misled them into settling their claims for less than their policies entitled them to. The lawyer for Brendan and Colleen Ross, Grant Cameron, talks to Max Towle about the settlement.
It's almost eight years to the day since the first Christchurch earthquake, and as anyone who lives in Christchurch knows, some insurance claims are still in dispute. Dodgy repairs are still being discovered and previously undiscovered damage is being found. Earthquake Commission minister Megan Woods says as problems emerge, people can come back and ask for re-repairs or have their home looked at. But just how much money is in the National Disaster Fund?
Christchurch central seems to have a business micro-climate. And right now it's chilly. The CBD is nothing like it used to be before the 2011 earthquake and those businesses that re-opened say they really had no choice because of the demands of insurance companies.
Since the earthquake in February the university has faced spiralling insurance costs and a decline in student enrolments. Now 24 staff have agreed to voluntary redundancy effective next year and the vice chancellor, Rod Carr, says despite that, it's largely business as usual.
Nikki Ross is still waiting on an insurance settlement almost seven years after her family home was damaged in the February, 2011 Christchurch earthquake. Trish Keith from EQC says they're hoping to offer the family a settlement in the next three weeks.
More than 800 medals are stolen from the War Memorial Museum in Waiouru. Shares in State Owned Enterprises will be capped at 10 percent and gaps in the government's insurance cover will leave many schools damaged by the earthquakes in Canterbury out of pocket.
New Zealanders are paying too much for house and contents insurance, according to a new survey. Consumer NZ's price comparison survey shows climate and natural hazard risk is being factored in, and is more expensive than ever. Quotes for a large house differed by more than $3,000 across Auckland, Hamilton, Wellington, Christchurch, and Dunedin, and there's a more than $2,000 difference between the cheapest and most expensive policies on offer for a standard-sized house. If you live somewhere with a higher chance of earthquakes - such as Wellington or Christchurch - you'll be charged more for insurance. The cost of house and contents insurance has risen by 5.6% this year, over the past ten years it's gone up 150%. Kathryn is joined by Consumer NZ's Gemma Rasmussen and Katrina Shanks Chief Executive of Financial Advice New Zealand, which represents independent and professional financial advisors.
National MP Gerry Brownlee says it's a great tragedy that the former chairman of government insurer Southern Response has been treated the way that he has. Ross Butler resigned on Tuesday night after a State Services Commission inquiry found Southern Response had broken its code of conduct and possibly the law, when it used private investigators to secretly record meetings of earthquake victims. The Minister for Christchurch Regeneration Megan Woods says Mr Butler was aware of what was going on, as was Mr Brownlee when he was a Minister.
Topics - ready with the pumps at last this time, but thankfully not as much rain - so far - as feared for people in the low-lying Flockton Basin in Christchurch. Labour's proposing a special court be set up just to deal with earthquake insurance claims, as part of a policy around the Christchurch rebuild. The policy would see an Earthquake Court established to try to speed up the settling of 9,755 outstanding "over cap" insurance claims. John Banks will be gone by Friday from Parliament, at the behest of the ACT party with a gentle nudge from the Nats as well. The PM thinks it's a joke that the Civilian political party, run by Ben Uffindell and named after his satirical webite, will receive $33,000 of taxpayer funding for the coming election.
158 other buildings may share CTV construction flaw; US defence chief lifts ban on NZ vessels in US ports; first snapshot of national standards data published today; Korean fishing boat officers fined more than $400,000; and SFO starts investigation into Christchurch earthquake insurance fraud.
The debt stricken state-owned enterprise Solid energy is in crisis talks with the Treasury and its banks, two years after the Christchurch earthquakes, insurance companies are blamed for delays in the rebuild, and in dateline pacific Papua New Guinea is building up its military to build roads.
More snow expected in Southland as region starts to mop up, United Future leader questions stability of Act, Seismologists say aftershocks tailing off for Canterbury, Questions raised over earthquake victims insurance, Gunmen attack tourists in Delhi shooting and Farm land drops two-thirds in value in one year.
A scathing inquiry into the Earthquake Commission's handling of the 2010 and 2011 Canterbury earthquakes could mean huge change for how it handles claims. The Government says it's committed to implementing all of the recommendations from the inquiry, including improving its communication, planning and preparedness and dispute resolution. John Goddard, an insurance and employment law barrister who dealt with more than 4000 claims at the time, says repairs were handled poorly and the new recommendations won't cover all the bases. John Goddard and Melanie Bourke of EQC Fix speak to Corin Dann.
An insurance expert says a Supreme Court decision yesterday could open lawyers up to legal action from anybody who has bought a home in Christchurch since the 2010 and 2011 earthquakes. The court's decision makes it clear that insurers cannot be held liable for meeting the full replacement cost of a quake damaged home by the subsequent purchaser of that house.
A protest is underway outside insurance company Vero's Christchurch's office, with building owners dismayed to be still fighting for earthquake repairs 10 years on. The protest was organised by the owners of an 11 unit apartment block in New Brighton, who says Vero is purposefully delaying progress to wear them down. RNZ's reporter Rachel Graham is at the protest and spoke to Meriana Johnsen
Before the earthquakes, Sarah Miles ran a psychotherapy practice in Christchurch. During the recovery phase she was astounded to find that when it comes to issues of real importance to the citizens â€" welfare, policyholder protection, economic security and education â€" politicians are conveniently deaf, dumb and blind. She’s written a book intended to expose the Government and the insurance industry's failure, she says, to protect the citizens of Christchurch and draw attention to the need for change to ensure that there is not a repeat of what she describes as the fiasco that happened in her city. Sarah Miles’ book, The Christchurch Fiasco â€" Insurance Aftershock and its Implications for New Zealand and Beyond, is published by Dunmore Publishing.
Before the earthquakes, Sarah Miles ran a psychotherapy practice in Christchurch. During the recovery phase she was astounded to find that when it comes to issues of real importance to the citizens - welfare, policyholder protection, economic security and education - politicians are conveniently deaf, dumb and blind. She’s written a book intended to expose the Government and the insurance industry's failure, she says, to protect the citizens of Christchurch and draw attention to the need for change to ensure that there is not a repeat of what she describes as the fiasco that happened in her city. Sarah Miles’ book, The Christchurch Fiasco - Insurance Aftershock and its Implications for New Zealand and Beyond, is published by Dunmore Publishing.
Before the earthquakes, Sarah Miles ran a psychotherapy practice in Christchurch. During the recovery phase she was astounded to find that when it comes to issues of real importance to the citizens - welfare, policyholder protection, economic security and education - politicians are conveniently deaf, dumb and blind. She's written a book intended to expose the Government and the insurance industry's failure, she says, to protect the citizens of Christchurch and draw attention to the need for change to ensure that there is not a repeat of what she describes as the fiasco that happened in her city. Sarah Miles' book, The Christchurch Fiasco - Insurance Aftershock and its Implications for New Zealand and Beyond, is published by Dunmore Publishing.
More than 600 Christchurch home-owners face a wait of up to 18 months before its decided who foots the bill for earthquake repairs that could cost hundreds of millions of dollars. The problem - first revealed on Checkpoint in March - is that owners bought homes thinking all quake damage had been identified and fixed - only to find more problems that weren't addressed. The people affected cannot claim on their insurance - because the damage pre-dates them buying the house - and any grant from the Earthquake Commission is capped. EQC has publicly apologised to those affected but the Minster, Megan Woods, says it's unclear who will pay for the needed repairs.