Organisational effectiveness in times of crisis - Address by Andrew Fennel (Part 1)
A video of the first part of a keynote address by Andrew Fennell, South Island Manager of TelstraClear, at the 2012 Seismics and the City forum. The talk focuses on leadership in challenging times and an organisation's preparedness to handle major business interruptions. TelstraClear's role in restoring and maintaining telecommunications in Canterbury is used as an example.